Refunds and Returns

REFUND AND RETURNS POLICY:

All fees are quoted in Australian Dollars (AUD). Payment is accepted by credit card only using VISA or Mastercard. If your payment is declined or is not received within two business days your registration will be cancelled.

Payment submitted by you constitutes an offer by you to us to place a registration on these conditions and is subject to our acceptance (which occurs when we issue an email acknowledgement of your registration and accept your credit card payment).

Erin Bell Netball may choose not to accept your registration at its sole discretion, including for example, if the maximum registration quota for the clinic has already been met, or if the clinic you have selected will no longer be offered.

You may cancel your registration for a clinic at any time. Our refund policy for cancellations is as follows:

(a) if the cancellation is due to injury or illness of the participant, full refund of registration fee, less an administration fee of $5, provided that a supporting medical certificate is provided to Erin Bell Netball;
(b) For cancellations for any reason other than injury or illness of the participant:
(i) full refund of registration fee, less an administration fee of $5, for cancellationsreceived at least 14 days prior to the clinic;
(ii) refund of 50% of the registration fee, less an administration fee of $5, for cancellations received 7 to 13 days prior to the clinic; and
(iii) no refund for cancellations made within 7 days of the clinic, unless the clinic is cancelled by Erin Bell Netball in accordance with paragraph 5.
Registrations may be transferred to another person subject to:

(a) receipt by Erin Bell Netball of a completed Registration Form including confirmation that the transferee (and if they are under the age of 18 years, their parent / legal guardian) agrees to be bound by these Terms; and
(b) the consent of Erin Bell Netball.

Cancellation or changes to the clinic by Erin Bell Netball:

Erin Bell Netball reserves the right to cancel or postpone a clinic, or to vary the location (within 10km of the scheduled location) and time of the clinic by prior email notice. An email will be sent to the email address in your Registration Form.

For example, a clinic will be cancelled or postponed if the weather is forecast to be above 38 degrees Celsius, or if there are insufficient numbers to run the clinic.

Where the clinic is cancelled due to bad weather (e.g. temperature above 38 degrees Celsius or a storm) an email will be sent by 8:00am on the day of the clinic. Please check your email. Erin Bell Netball will also generally post this information to the Erin Bell Netball Facebook page.
Erin Bell Netball also reserves the right to vary the clinic content and the personnel running the clinic, without prior written notice. For example, the clinic content may be varied in extreme temperatures.
If you are unable to attend the new proposed date or minimum numbers are not reached then you will be issued with a full refund within 14 working days.